Q: How do l place an order?
A: 1, please choose the designs you required with order quantity2, I will quote the price and shipping cost then send you an invoice to confirm3, l will create trade assurance in Chovm then send you payment link to pay, and l will shipthe goods to you
Q: How do l place a sample order?
A: Generally we need to charge both sample cost and shipping cost, but we will return thesample cost back to you if we go for next bulk order.
Q: How can I make payment?
A: We accept T/T, Credit Card, Western Union, E-Checking, and PayPal is just for refunding
Q: How is your product's quality?
A: The quality is guaranteed and good, we accept refund or exchange if there is any real quali.ty problem when you got the package within 7 days
Q: How can I do if the color fades?
A: Firstly, color fading is not quality problem. lt's not the reason for refunding. All jewelry willlose color. So please keep them in dry and protect them well.
Q: How can l guarantee my money if l don't pay by PayPal
A: Many customers are worried about their money if they don't pay by PayPal, but please don'tworry about that, we do all business in Chovm, the trade assurance is quaranteed by Chovm.so your money is 100% safe here.
Q: How is your shipping?
A: We generally send by Express like DHL, Fedex, TNT, and UPS and so on. The deliverytime is about 5 to 7 days. We can also send you by EMS, Packet, but the delivery time isabout 15 to 20 days.
Q: How is your packing?
A: We generally use opp bag for packing, we can also offer customized packing.